I had
a most wonderful experience just last month; June, 2005.
Before leaving home, I had found ChiangMaiCraft via a Google search
and received information back from Barry Hope explaining just
what it is that they offer, in so far, as shopping assistance.
Upon my arriving in Chiang Mai I made contact with Barry and arranged
a shopping trip with him for $50.00, in which he promised transportation,
introduction to various factories and shops, and bargaining/translation
expertise.
It is with great pleasure that I say he was able to bring all
of these things to quite satisfactory and successful completion.
Transport is in a very nice Ford Ranger (with quite enough room
for any purchases).
After determining just what it was that I was interested in purchasing
we visited at least 12 factories and shops. I was able to find
everything that I was interested in and with Barry's guidance
(based on my stated interests) found and ultimately purchased
other products, as well.
Barry is well known and seemingly well liked by the proprietors
of these outlets and I must say that his proficiency of the local
Thai Customs and language was well worth the price by itself.
And, his knowledge of quality and pricing of products is well
beyond that tariff.
After a day of browsing and conversation I left Barry with my
purchases and went on with my touring of Thailand and Cambodia.
Upon my return home I found an e-mail with all pertinent shipping
cost details for which I paid for via Thaiepay (a secure on-line
payment service) and am now patiently awaiting the arrival of
3 boxes of items. I chose the slow boat approach, but much faster
options are available at higher costs, of course.
It should also be said that I happen to be a totally blind man
from the USA, which I did not mention to Barry on the outset,
but he fell right in with any and all nuances of assistance that
may have been necessary.
With all of the above said I am very proud to issue high commendation
for Barry Hope and ChiangMaiCraft and anticipate further interaction
with both.
Thank you.
George B Gray, Miami, Florida. USA |
We received the Kalaga yesterday and were absolutely delighted
with the size and color. Thank you so much for picking out exactly
what we wanted and for taking such good care and time with us
on this item. We are delighted!! Best wishes to you and your family.
Elaine Drummond, Florida. USA |
I saw the chopsticks for the first time last
night and they are beautiful. I'm very impressed with the presentation
of the silk covered box and the quality of the chopsticks themselves.
I'm glad I happened to find you over the internet and will continue
to check your website for any future products that I may need.
It was a pleasure doing business with you.
Best Regards, Kim, California. USA |
Last week we received the shipment of the Buddha, decorative
cabinet, and spirithouse. We are very very pleased with the pieces
and they arrived in excellent condition. The packing was extremely
well done.
David and Terry Wilding,
Ontario. Canada |
Just a short thank you as your cheque arrived today. May I complement
you on the way that you conduct your business. It's fair to say
that all has not gone entirely to plan on this occasion; however
I cannot fault the way you have gone about resolving these issues.
If only every business on the internet was as professional as
yours.
May I also add that your standard of customer service has been
exemplary, and that this unfortunate incident would not stop me
from ordering from you again
Best
regards,Stewart MacRory, Aberdeen. Scotland |
A big thankyou for the prompt and efficient delivery service.
My friend received her present of the elephant photograph album,
It put a smile on her face which is just what she needed, once
again thankyou very much.
Chris Campbell,
Liverpool. UK |
Great news, the Sawadee Goddess arrived this morning and Im
really really pleased with her, thank you so much she looks wonderful.
What an excellent service and I would highly recommend you to
anybody that views your page wishing to make a purchase, very
friendly and very prompt and somebody you would most certainly
purchase from again, many thanks
Sue
Barron, Cheshire. England |
The teppanoms arrived this morning ( Tuesday UK time ) and thanks
to your excellent packing did so in perfect condition. Great products
and excellent service. It's been a pleasure doing business with
you. Regards 'till' the next time,
Barbara,
Bellingham UK |